Blozum
Customer support and sales automation assistant.
About Blozum
"Blozum is an innovative conversational-based AI assistant tailored for businesses to support customers across the pre-purchase, purchase, and post-purchase phases of product sales. This cutting-edge tool provides complete automation of the consumer funnel, resulting in heightened conversion rates and enhanced consumer contentment. During the pre-purchase stage, Blozum's AIr system adeptly understands intricate consumer inquiries and delivers pertinent information sourced from the business's data. In the purchase stage, AIr can be educated to actively promote products and services on behalf of the business. Furthermore, in the post-purchase stage, Blozum's compassionate algorithm interprets consumer feedback, furnishes status updates, and handles complaints seamlessly.Integration with the business's platform is smooth and instantaneous, requiring only a small code snippet. Blozum also features voice input, vernacular support for 50 languages, sentiment analysis, CRM integration, and full customization of the AI assistant. One standout functionality is that Blozum AIr not only offers details about products and services upon customer inquiry but can also be trained to interact with customers akin to a salesperson, enticing them to consider a purchase. Blozum provides diverse pricing options, including a Starter plan with basic features and a Large Bundle plan with unlimited chats, advanced sentiment analysis, comprehensive integration customization, and 24/7 support and upkeep.Overall, Blozum is a conversational AI solution that empowers businesses to automate and enrich customer engagements across the entire sales journey, resulting in enhanced conversions, heightened customer satisfaction, and reduced manual efforts. "