Deskflow
Automated platform improves HR/IT productivity.
About Deskflow
Deskflow is an innovative platform that revolutionizes the employee experience through the power of conversational AI. Specifically designed for mid-size organizations, Deskflow's AI assistant, Alfred, is a game-changer. Trained on the company's internal knowledge base and seamlessly integrating with HRIS and ITSM, Alfred tackles repetitive tasks at lightning speed, boosting productivity and saving valuable time for HR and IT teams.Alfred AI is the star of Deskflow, offering human-like automated responses to over 100K common queries and requests from agents or employees. This leads to reduced response times and increased efficiency, making everyone's workday smoother and more efficient.One of the key features of Deskflow's Alfred AI is its ability to automate HR and IT support, freeing up the help desk and supporting the team in ways never seen before. By providing employees with effortless communication and rapid access to vital information, Deskflow aims to decrease employee churn and foster a positive work environment.With Deskflow in place, companies can see significant time savings in employee communication, issue resolution, and information access. Up to 90% of the time spent on employee communication can be saved, issue resolution time can be cut by 50%, and critical information can be accessed 90% faster.Deskflow's Alfred AI takes it a step further by auto-creating and assigning tickets, ensuring that each ticket is directed to the best agent for the job. With integrations across multiple platforms, Deskflow's assistant not only has access to the entire knowledge base but also takes proactive action to streamline operations.