Symbl
Real-time conversation analytics platform.
About Symbl
Symbl.ai is not just a conversation intelligence platform; it's a powerful tool that unlocks the potential of unstructured conversation data in real-time. Our advanced deep learning models provide developers with transcription and insights that revolutionize the way industries operate.From revenue intelligence to events and webinars, remote collaboration, contact center management, and recruiting intelligence, Symbl.ai offers tailored solutions for diverse sectors. Custom trackers, summarization, topic modeling, transcription, conversation analytics, and pre-built UI and components for voice, audio, and text data are just a few of the features that set us apart.Our APIs technology enables real-time and asynchronous speech recognition for human conversations, adding intelligence with a single API call. Keyword, phrase, and intent detection in less than 400 milliseconds or via batch/asynchronous requests ensure that our platform remains efficient and effective.Symbl.ai's speech-to-text integration guarantees the most accurate and asynchronous speech recognition API for human conversations. Our conversation analytics provide invaluable metrics like talk-to-listen ratios, words per minute, talk time, and topic-based sentiments to enhance user and agent performance.Processing conversations and extracting insights across various channels such as video or audio files, telephony, and streaming is seamless with Symbl.ai. Our customer support is top-notch, offering flexible plans with no usage commitments and scalable growth options to meet your evolving needs.Experience the future of conversation intelligence with Symbl.ai.